Forum Discussion

Jimmie-d's avatar
Jimmie-d
Newbie
2 years ago
Solved

Cannot login to Weather Channel

What is the channels support phone number?

content
  • RokuCarly's avatar
    RokuCarly
    10 months ago

    Hi, itzallwood76.

    Greetings from the Roku Community.

    Thanks for letting us know about having trouble logging into your Weather app account. We'd be happy to share further information about this. 

    Firstly, we would like to inform you that Roku doesn't manage channel logins or authentication. We would highly recommend directly coordinating this with the service provider as they manage and maintain their app on the Roku streaming platform independently. 

    You may reach them here for further assistance: The Weather Channel Support

    We hope you find this information helpful.

    Warm regards,
    Carly

8 Replies

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi, Jimmie-d

    Sending you our welcome here in the Roku Community.

    We acknowledge your inquiry regarding the Weather Channel's contact for support, and we'd be more than glad to assist you with that.

    For more information regarding their contact information, kindly visit Weather Channel Support - The Weather Channel

    We hope that your concerns will be sorted out soon, and if there's anything we can do to assist you further, please let us know.

    Best wishes,
    Kash

    • itzallwood76's avatar
      itzallwood76
      Reel Rookie
      10 months ago

      Why was this listed as the solution? Was this matter resolved? If so, how? It's been over a year since the original post, but I'm experiencing the same issue.

      • RokuCarly's avatar
        RokuCarly
        Community Moderator
        10 months ago

        Hi, itzallwood76.

        Greetings from the Roku Community.

        Thanks for letting us know about having trouble logging into your Weather app account. We'd be happy to share further information about this. 

        Firstly, we would like to inform you that Roku doesn't manage channel logins or authentication. We would highly recommend directly coordinating this with the service provider as they manage and maintain their app on the Roku streaming platform independently. 

        You may reach them here for further assistance: The Weather Channel Support

        We hope you find this information helpful.

        Warm regards,
        Carly

    • Hull's avatar
      Hull
      Newbie
      2 years ago

      Same Thing May 26th, 2024. What junk.

      • RokuRey-V's avatar
        RokuRey-V
        Community Moderator
        2 years ago

        Hi Hull,

        We acknowledge the challenges you may be facing while trying to log in to the Weather Channel. Please refer to RokuTakashi accepted solutions post above.

        For the best assistance, it is recommended that you contact them directly, as they oversee the management and regulation of this channel.

        Hope this helps.

        Regards,
        Reyn