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Lilsissy70
Newbie

Cannot add premium networks on directv stream through Roku.

It seems Directv or Roku won't allow me to add any premium networks. I would like to Add HBO and Cinemax to my package but when I try Directv it says it's unavailable and Roku has no place to add them. If anyone could help it would be appreciated. Thank you

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1 REPLY 1
RokuERey
Community Moderator
Community Moderator

Re: Cannot add premium networks on directv stream through Roku.

Hi @Lilsissy70,

Welcome to the Roku Community!

Thanks for reaching out. In this case, we would recommend getting help from the channel support team about this. Most of the channels on Roku are managed and updated directly by the provider themselves. Roku only holds the channel available on the platform.

Thanks,

Rey

ERey.
Roku Community Moderator
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