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PG07304
Newbie
‎07-05-2023 07:22 AM

Cannot add active MGM+ (through ISP) to Roku Ultra without requiring new subscription?

I have an active subscription to MGM+ through my ISP, Xfinity. I wish to add MGM+ to my Roku Ultra but I am met with a request to subscribe for a trial signup. How do I add MGM+ plus using my current login credentials?

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Strega2
Roku Guru
‎07-05-2023 08:05 AM

Re: Cannot add active MGM+ (through ISP) to Roku Ultra without requiring new subscription?

I downloaded the MGM+ app, started it, and clicked on: get started on the left-side menu.  Then I selected "Already have an account? Login" from the menu.  This lead me to a screen with two ways to log into an existing account.  (Which I didn't try because I don't have one.)

 

Banned but back. Because why not?
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renojim
Community Streaming Expert
‎07-05-2023 12:59 PM

Re: Cannot add active MGM+ (through ISP) to Roku Ultra without requiring new subscription?

@PG07304, make sure you're trying to access MGM+ through its channel/app and not through "The Roku Channel".

https://channelstore.roku.com/details/820fda2e201c1720bbf7fb6915619725/mgm

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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