Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Erinlaf
Reel Rookie

Can’t log in to Acorn- says to use Roku credentials but that doesnt work

When I try to log in to Acorn, I get a message that I have a subscription through Roku and to sign in with my Roku credentials, but when I do that, it still doesn’t work. This is super frustrating my elderly mom lives in Acorn and Britbox please help! I checked my annual subscription and it is up to date. 

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makaiguy
Community Streaming Expert

Re: Can’t log in to Acorn- says to use Roku credentials but that doesnt work

If your subscription is through Roku, try accessing it in The Roku Channel.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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