Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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LaurenB
Level 7

Can’t download bbc iPlayer, itv hub or channel 4 on Roku express?

Just purchased the Roku express hdmi box, can’t even find bbc iPlayer, itv hub or channel 4 on the channel store? 

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renojim
Community Streaming Expert

Re: Can’t download bbc iPlayer, itv hub or channel 4 on Roku express?

First things first.  You are in the UK, right?

It's easy to confuse Roku about your location.  You might want to start over by removing/closing your Roku account.  https://support.roku.com/article/208756028#!

This time when you create your account make sure the "Country selector" in the bottom right corner of the web page is set to UK.  Also, if you're using anything like a VPN that masks your true location it will mess things up.

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