Channels & viewing

[EAHWP]

This is simple. Simple and stupid. I mistakenly installed the PARAMOUNT+ channel on my Roku stick. NOT THE PARAMOUNT+ ON THE ROKU CHANNEL ONE. I’m talking about the regular PARAMOUNT+ channel. 

There is no way to remove it. I’ve already restarted, checked for software updates. WTH?

[renojim]

If you highlight it on the Home Screen and press * on your remote do you get an option to "Remove channel" or an option to manage your subscription?

[EAHWP]

🤦‍♀️🤦‍♀️🤦‍♀️ If I could remove the channel normally, I would not have posted here.

No. There is no regular option to remove like all other channels. Thank you for chiming in. 

[makaiguy]

Roku will not let you remove a channel that it thinks you have an active subscription through Roku.  "Remove channel" will be replaced by "Manage subscriptions".  Click this and follow the prompts to unsubscribe from this channel. (You'll still have use of it for the balance of any pre-paid subscription period. You can resubscribe later if you like.)  Now the ”Remove channel" menu item will be back and you can remove the channel.

[Arkelos]

I don't have an active subscription to Paramount+ but it still has no option to remove the channel like all other channels do.  Very annoying.  Any other way to remove a channel from your Roku?

[RokuCarly · Accepted solution]

Thank you for sharing your queries here in the Roku Community, @Arkelos!

We'd be more than happy to suggest further ways to help you remove a channel.

Remove a channel from our official Channel store website:

• Sign into your Roku account, look for the channel you want to remove, and select Remove Channel.

Remove a channel from within the Roku mobile app:

1. Launch the Roku mobile app
2. Tap Channels from the navigation bar
3. From the Channels tab, select My Channels to view a list of channels installed on your Roku device.
4. Tap and hold a channel to view more information
5. Tap Remove and confirm your decision

Remove a channel from within the channel store on your Home screen:

1. Press Home on your Roku remote
2. Select Streaming Channels to open the Channel Store
3. Locate the channel you wish to remove and press OK on your remote
   
   • Tip: A check mark appears in the bottom right hand corner identifying an installed channel.
4. Select Remove channel and confirm the selection when prompted

For reference, kindly visit our official support article to help you remove channels from your Roku Streaming player. 

Please let us know how it goes and we'll continue assisting you from there. Hope this helps!

Best regards,
Carly