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Genab
Newbie
‎03-20-2024 08:45 PM

Can not get new TV to work

When trying to set up a new TV with FUBO I get the error the user ID and password is not a valid combination. I tried resetting my Roku password but got the same thing. Also on an established TV since this happened, am getting the same error message. 

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renojim
Community Streaming Expert
‎03-20-2024 09:29 PM

Re: Can not get new TV to work

You never need to enter your Roku password in any app - no app has access to your Roku account password.  If Fubo is asking for a password, it's asking for your Fubo password.  Also, when an app asks you to log in it will offer the email address that's associated with your Roku account which is a Roku requirement, but if you use a different email address for your Fubo account, enter that.

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