Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
tapowell94
Newbie
‎09-29-2022 04:59 PM

CBS audio and video is out of sync on my Roku device

It happens on CBS. I don't have paramount and it has been happening for months. 

0 Kudos
1 REPLY 1
RokuDanny-R
Retired Moderator
‎10-05-2022 08:45 AM

Re: CBS audio and video is out of sync on my Roku device

@tapowell94

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. 

Does this clear up the issue you are seeing? Please keep us posted what you find out.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos