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Ddault
Newbie

Britbox not recognizing subscription

I have a Britbox subscription which works on my Roku devices but does not work on my smart tv with Roku. It will only let me view if I subscribe again on that device. Any suggestions?

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makaiguy
Community Streaming Expert

Re: Britbox not recognizing subscription

If your subscription is through Roku, the subscription is tied to your Roku account.   Is your Roku TV linked to the same Roku account as your other Rokus, as identified by the email address used for each account? Settings > System > About on each Roku will show you.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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