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drusilla47
Newbie
‎06-03-2023 05:53 AM

Apple + channel not working

As of last night the Apple+ channel does not open. All I get is a black screen. Everything else seems fine. Thanks in advance.

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RokuJohnB
Community Moderator
Community Moderator
‎06-05-2023 02:04 PM

Re: Apple + channel not working

Hi @drusilla47,

Welcome to the Roku Community!

We understand that you're having a problem with the Apple+ channel. We're happy to help. Please follow these steps: 

  • Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
  • Restart your Roku device: Press home on your Roku remote, select settings, select system, and system restart.
  • Re-install the channel: Scroll down to search, put the name of the channel or app, highlight the channel, and select add channel.

Please keep us posted on what you find out!

Best regards, 
John

John
Roku Community Moderator
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