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mckelveyesquire
Reel Rookie
‎06-12-2023 12:48 PM

Apple TV+ on Roku 2 Model 4210

I recently added the Apple TV+ app onto my Roku 2 device.  However, the App will not launch.  Its been updated, deleted and re-installed.  Does this mean the TV itself is not HDR compliant for Apple TV+ (not sure what HDR is and how it relates to an App not launching).

 

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renojim
Community Streaming Expert
‎06-12-2023 02:05 PM

Re: Apple TV+ on Roku 2 Model 4210

HDR is High Dynamic Range and only applies to some 4k content.  It's not necessary for any channel/app.

What do you mean by "will not launch"?  What happens?

When you removed it and reinstalled it did you restart your Roku from Settings->System before you reinstalled it?  If not, try again.  While you're there, check for updates again.  What Roku software version is displayed under Settings->System->About?

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mckelveyesquire
Reel Rookie
‎06-13-2023 05:14 AM

Re: Apple TV+ on Roku 2 Model 4210

You can click on the App icon and nothing happens - nothing loads/opens - no issues with my Prime/HuLu/ESPN/Disney/Paramount

software is 12.0

would a restart remove all passwords entered for my other Apps, etc.?

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