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Dhos
Level 7

All apps crashing and won’t open

I used to have a roku express for 2 years, one day the apps started crashing so i went out and bought a new one. I now have a roku #Express 4k I just bought it less than 2 weeks ago. 3 different times now the apps crash. I system updated it twice and it was working for a few days. Now today 10/18/21 the apps started crashing, did a system update and still no app will ope

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2 REPLIES 2
renojim
Community Streaming Expert

Re: All apps crashing and won’t open

The first question is are you using the supplied USB power adapter and not your TV's USB port?                    

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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makaiguy
Community Streaming Expert

Re: All apps crashing and won’t open

@Dhos-

The second question is: what exactly do you mean by the apps crashing?  Exiting and returning to the Roku home screen?  Not loading at all?  Something else?

The more information you can give, the better chance there is that somebody can help.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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