Forum Discussion

rayray77's avatar
rayray77
Reel Rookie
5 years ago
Solved

Adding channels to my online account but not showing up on my TV

Like the title, I've added channels on the Roku website but they're not uploading to my TV. Am I doing something wrong?

  • makaiguy's avatar
    makaiguy
    5 years ago

    Channels added to your account via the website will be added the next time your Roku auto-updates.  You can cause it to update manually via Settings > System > System update.

    Note that some channels rely on the enhanced capabilities of newer Roku models and may not install on older discontinued models that are no longer receiving software updates from Roku.

16 Replies

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    5 years ago

    Channels added to your account via the website will be added the next time your Roku auto-updates.  You can cause it to update manually via Settings > System > System update.

    Note that some channels rely on the enhanced capabilities of newer Roku models and may not install on older discontinued models that are no longer receiving software updates from Roku.

    • fitzgilbert's avatar
      fitzgilbert
      Newbie
      5 years ago

      You say "You can cause it to update manually via Settings > System > System update.".  Is this done on the PC, or on the Roku?  I have gone to the Roku site on my computer, but I don't see a settings choice.

      • rayray77's avatar
        rayray77
        Reel Rookie
        5 years ago

        It's been a while since I tried this but I'm pretty sure I did it on my Roku TV

    • Aintskeered's avatar
      Aintskeered
      Newbie
      4 years ago

      I’ve newer Smart TV and no Roku device is being used. I view the  Roku channels via the Roku Channels app on my TV. So, why aren’t apps added to my Roku Channel account showing on my TV?

      • renojim's avatar
        renojim
        Community Streaming Expert
        4 years ago

        Aintskeered, is your smart TV a Roku TV or just a smart TV that happens to have The Roku Channel as one of its apps?  The Roku Channel is not a substitute for an actual Roku device.

    • NicholasStokes's avatar
      NicholasStokes
      Binge Watcher
      3 years ago

      I am trying to upload channel in roku tv using direct publisher method, preview is showing but channel is not getting installed in my Roku device.
      - My device Model : 3500X and Software Version : 11.

  • ewsb's avatar
    ewsb
    Reel Rookie
    3 years ago

    Me too - and the generic comment that some channels don't work on older sticks doesn't help at all!

    Surely a catalog can be reviewed online or sticks status can be shown ??