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StormyWeather
Level 7
‎09-21-2021 06:44 PM

Acorn via The Roku Channel: Why am I suddenly getting commercials?

I subscribed to Acorn via the Roku website and yesterday I suddenly started getting commercials. Acorn customer service hasn't responded. I've restarted the Roku 4. Next up is changing the subscription but I'd really rather not.

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RokuDanny-R
Roku Employee
Roku Employee
‎09-23-2021 12:28 PM

Re: Acorn via The Roku Channel: Why am I suddenly getting commercials?

@StormyWeather

Thanks for the post.

For clarification, are you playing free content from Acorn or are you playing content by accessing the Acorn section within The Roku Channel?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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