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kayjed
Reel Rookie

A Free Season on Roku not playing

Roku Channel says that Season 1 of "The Killing (2007) is free; however, it see that some episodes like 7, 8, 9, etc. are not playing even though the label says it is free.   Any ideas?

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2 REPLIES 2
AvsGunnar
Community Streaming Expert

Re: A Free Season on Roku not playing

@kayjed 

Looks like the Roku Channel is offering "The Killing" (2007) through Topic on the Roku Channel.

Not sure if this is a Topic or a Roku issue, but verified episodes 7, 8, and 9 from Season 1 are just returning to selection screen. (both ion device and online Roku Channel).  The other episodes seem to play fine. 

Paging @RokuDanny-R , @RokuMary-F , @RokuKarla , and @RokuNimfa-C so they can forward to the appropriate Roku team.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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RokuMary-F
Community Moderator
Community Moderator

Re: A Free Season on Roku not playing

Hi @kayjed @AvsGunnar,

Saw your post!

We appreciate you bringing to our attention that you've been having this trouble with playing content on The Roku Channel.

We'll share these details with the appropriate team for further review. We'll get back to you once an update is available I'll be sure to update this Community thread.

We're hoping to get everything sorted out soon and appreciate you bearing with us in the meantime.


Best regards,
Mary

Mary F.
Roku Community Moderator