Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Jorge84
Level 7

Re: Can't login to AMC Plus on Roku

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@RanaR wrote:

I’m not able to find AMC Plus that’s not the AMC Plus for Roku Channel. 


On the your Roku device go to home and then scroll down to streaming channels click on it and go to new  and updated.  You will find it there. 

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Malk
Level 8

Re: Can't login to AMC Plus on Roku

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I found AMC Plus on my Roku device, Roku Streambar, and a newer (2020) 40’ Roku TV. But my (2019) 50’ Roku TV I can’t find AMC Plus.

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RokuMary-F
Roku Employee
Roku Employee

Re: Can't login to AMC Plus on Roku

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Hi @Davidhp,

Thanks for posting in the Roku Community!

For more information about that channel's features, content, and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach AMC Plus support here: http://support.amcplus.com/en/support/home 

Keep us posted from there if you need additional help.

Regards,
Mary

 

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RokuMary-F
Roku Employee
Roku Employee

Re: Can't login to AMC Plus on Roku

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Hi @RanaR,

Welcome to the Roku Community!

Currently, AMC Plus standalone is not available but if you have a TV provider, you can download AMC from the Roku Channel Store. 

For more information about that channel's features and functionality, you'll want to contact AMC plus support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach AMC Plus support here: http://support.amcplus.com/en/support/home

You may also refer to this link: AMC | TV App | Roku Channel Store | Roku 

For more information about how to add channels on Roku devices, visit our Support page here: How do I add channels to my Roku® streaming device? | Official Roku Support 

Please let us know if there's anything else we can help you with.

Regards,
Mary

 

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arual
Level 8

Re: Can't login to AMC Plus on Roku

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What do you mean AMC Plus stand-alone is not available? The app is on the Roku channel store and AMC Plus advertised a high discount for Black Friday that clearly stated their App works with Roku devices. Roku and AMC Plus should work this out instead of AMC. Plus customer support saying it is Roku issue and Roku saying it is AMC Plus issue. 

Davidhp
Level 8

Re: Can't login to AMC Plus on Roku

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AMC Plus told me to do this and now I can watch my AMC Plus subscription on my Roku device:  

We're sorry to hear that you've been having this trouble with playing content on the app. Many users have been able to solve this with a simple change to their Roku settings.

  1. Go to the Roku Home Screen (press the Home button)
  2. Go to Settings > Privacy
  3. Un-check “Limit ad tracking”
nurdremes
Level 7

Re: Can't login to AMC Plus on Roku

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bless you!

 

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Lminadeo
Level 7

Re: Can't login to AMC Plus on Roku

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Thank you so much for these instructions!

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therealshell
Level 7

Re: Can't login to AMC Plus on Roku

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Thanks ! This worked for me !

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ElleMemphis
Level 7

Re: Can't login to AMC Plus on Roku

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Doesn't work for me.

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