Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
For more information about that channel's features, content, and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
Currently, AMC Plus standalone is not available but if you have a TV provider, you can download AMC from the Roku Channel Store.
For more information about that channel's features and functionality, you'll want to contact AMC plus support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
I tried to sign up for AMC+ on the Roku channel on September 10. AMC Premier ended in August. I tried multiple times to sign in to watch AMC+ but the email and password did not work. I was unable to get anyone in customer support and finally went to my Roku account to manage subscriptions and cancelled the AMC+ subscription. This was on the same afternoon of September 10. I received an email on Sept 10 at 2:16:01 PM confirming the subscription AMC+ on the The Roku Channel has been cancelled. On Sept 10 at 2:46:34 PM I received another email from Roku apologizing for getting disconnected from the "chat". CS/MA-Christine Joyce Baliesteros Labsan, Sept 10, 12:28 PDT: said this was a "follow up in line with (your) AMC+ subscription and further I could call or reply to the email. I replied advising Roku I had been unable to access AMC+ after signing up for it and I wanted to be sure I was not charged for the month. I checked my credit card statement today and there is a charge from Roku on September 10 for $9.35. I should not have to pay for something I did not receive and I want the charge credited back to my credit card. That is my issue and I want to know what Roku is going to do to make it right.
I tried to sign up for AMC+ on the Roku channel on September 10. ...
Just to ensure, within the Roku Channel, you went to the AMC+ section and subscribed. You did not use the AMC+ app from the Channel Store? That's a standalone app, totally separate from the Roku Channel.
... I tried multiple times to sign in to watch AMC+ but the email and password did not work....
This is where things are starting to go askew. If you subscribed to AMC+ within the Roku Channel, it should not be asking you for your email and password. If you launched the separate AMC+ app, it will ask you for that.
So, did you subscribe via The Roku Channel, but then add/launch the standalone AMC+ app and try to log in there?
DBDukes Roku Community Streaming Expert Note: I am not a Roku employee.
If this post solves your problem please help others find this answer and click "Accept as Solution."
From AMC+ website. If you subscribed from the Roku channel you can NOT use the AMC+ app. Also the Roku Channel clearly states that all subscriptions are non-refundable. When you cancelled you stopped it from automatically renewing. You have access on the Roku channel to all AMC+ material.
Subscribe via The Roku Channel
Get The Roku Channel on your Roku device. The Roku channel is its own app/channel. You should be able to see the icon for it on the Roku Home screen, the same as any other app like Netflix, Prime Video etc.
If you don't have it already, go to Home > Streaming Channels to find and add it to your device.
You will also need a Roku account for billing. If you don't have one yet, Roku will prompt you to create one when you add The Roku Channel.
Find AMC+ Launch The Roku Channel Navigate to the row called Browse Premium Subscriptions Click into Watch Premium Movies & TV Find AMC+ under Movies & TV
Subscribe Select AMC+ Start the 7-day trial When your trial ends, your monthly subscription will begin (charged by Roku Pay)
Please be advised that channel logins or authentication are handled directly by the channel provider. We suggest reaching out to AMC+ support to report the issue and get help. They can resolve the error you are having with channel authentication.
I have a similar problem, I just purchased the annual AMC + special deal for Black Friday and added the AMC + channel to my Roku device. I can log into my AMC + account but when I try to watch any shows I get an error message stating those shows are not available with my subscription. I can watch those same shows on my computer directly from AMC + on a Chrome browser. It looks like this is an issue for many people. What is being done to fix this? AMC + stated that AMC + is available to watch on Roku devices.
Ok guys I had that same issue. So you go to home on Roku device then scroll down to streaming channels click on it and go to new & updated. Find AMC+ and click on it then click on go to channel and log in from there. Then use as you would any other channel you have. Make sure you only have one AMC+ channel on your Roku.