Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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tomassully
Level 7

Pandora login not working: 'Roku is not providing login information'

My Pandora channel on Roku stopped working on my TV. Pandora works when played through my computer. "Roku is not providing login information" is the error.

I have followed the instructions to login to Pandora/Roku and enter a code, several times, it doesn't resolve the issue. I have removed and reinstalled the channel several times, no luck. I have reset Roku, no luck.

5 REPLIES 5\
Triglide
Level 7

Re: Pandora login not working: "Roku is not providing login information"

My Roku is doing the same thing.

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37Angels
Level 7

Re: Pandora login not working: "Roku is not providing login information"

Same here...worked on my Samsung TV - Roku...had Pandora channel, worked until yesterday. Today will not work, does not recognize my email or password... and even their activation code did not work and was not recognized....what does one do now???

I do not want to have to set up all my stations again. I use Pandora a lot on the TV to have the music...This is very disappointing!!

 

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OwnerofDevices
Level 11

Re: Pandora login not working: "Roku is not providing login information"

I am a daily listener to Pandora this issue only happened yesterday on my Roku TV. If you were having an issue yesterday you might want to try Pandora again if you have not tried Pandora, since yesterday. 

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37Angels
Level 7

Re: Pandora login not working: "Roku is not providing login information"

I am a happy camper again, as I tried it again this afternoon - and voila! Pandora is back and so are all my stations.  I replied earlier to another person, but it did not go through for some reason. So am trying again here - just to say Pandora is back for me and all is good.  Thanks!

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37Angels
Level 7

Re: Pandora login not working: "Roku is not providing login information"

Thank you!  I did try it again - and it is back so I am happy.  I responded earlier to you but it did not go through.  So trying it again here.  

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