Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
The solution posted today on 9-16 only worked for me for Netflix. I still cannot play YouTube TV and get the same error message “YouTube TV could not run because it could not be reinstalled from the network, please check your network connection and try again”
I have restarted Roku, checked for updates, deleted YouTube TV and reinstalled it, unplugged the Roku from the tv and plugged back in, checked for updates on the app. But it’s not working. Is there another solution identified for YouTube TV?
I have not been able to play Sling or YouTube on my Roku Express device since yesterday. Roku states on their web site "***RESOLVED - Channel launch issue - "Can't run channel" message displayed." HOWEVER, it is not resolved in my household. I've also just learned that Roku has no human phone support so you cannot even speak to anyone. Had I known that, I would've bought a different device. Regarding my issue, I spoke with Sling TV last night, since I couldn't get a human on the phone from Roku, as I have been getting the error notice "can't run channel" for both Sling and YouTube. The Sling representative was very helpful and told me to do a factory reset, which I did, but to no avail. I still cannot launch these channels. Roku's web site states to do a "system update" which I have done numerous times but that still has not helped and I am getting the same error message. Help!