Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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MasterMind
Level 8

Re: Error code 403, trying to access AMC Plus programs

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I am not sure about your question, but, please refer to my post which contains a verbatim response from AMC+ customer service on the acknowledgement and fix of 403 error: 

https://community.roku.com/t5/Playback-Issues-Audio-Video-Power/I-keep-getting-error-code-403-when-t...

Which, BTW, and IMHO, was lifted by AMC Plus from eggwhites57 answer that was annotated as the solution to this thread.

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eggwhites57
Level 8

Re: Error code 403, trying to access AMC Plus programs

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Not sure I answered your post or not.  One of my roku devices has a slightly different menu.  Under roku settings go to privacy, then advertising then make sure the personalized ads box IS checked.  this will hopefully solve your problem.

eggwhites57
Level 8

Re: Error code 403, trying to access AMC Plus programs

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Some software has a slightly different menu.  Under Roku settings go to privacy, then advertising, then make sure personalized ads box IS checked.  Hopefully that will solve your problem.

1BC1
Level 7

Re: Error code 403, trying to access AMC Plus programs

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I have been on Roku TV cannot just turn off everything do I just unplug it all or turn off the plug-in and turn it on in 15 seconds? Because it is doing it on all the TVs but it is not doing it on my cell phone. I can view everything on my cell phone I do not want to watch on a small screen I want to watch on my flat screen.

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MasterMind
Level 8

Re: Error code 403, trying to access AMC Plus programs

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Pls go to the 1st page of this thread and scroll down to the post marked as a solution as posted by user eggwhites57 and follow the instructions.

 

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Recapper64
Level 9

Re: Error code 403, trying to access AMC Plus programs

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Reach out to eggwhites57. 

eggwhites57
Level 8
 
a week ago
Re: I keep getting error code 403 when trying to access any program on AMC PLUS

I had the same problem.  I finally fixed it by going into settings, then privacy, then advertising, then made sure limit ad tracking was unchecked.  I  reset the advertising identifier, then restarted the roku.  Didn't even have to remove and reinstall the AMC+ app.  Hope it works for you

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Recapper64
Level 9

Re: Error code 403, trying to access AMC Plus programs

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I fixed mine before this post. I had done the factory reset posted by smcsmc727 and it worked.

What a pain I wish eggwhites57 had found it sooner.

Feel free to copy and paste in in reply post that is what I am doing

eggwhites57
Level 8
 
a week ago
Re: I keep getting error code 403 when trying to access any program on AMC PLUS

I had the same problem.  I finally fixed it by going into settings, then privacy, then advertising, then made sure limit ad tracking was unchecked.  I  reset the advertising identifier, then restarted the roku.  Didn't even have to remove and reinstall the AMC+ app.  Hope it works for you

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ERNIE-416
Level 7

Re: Error code 403, trying to access AMC Plus programs

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It WORKED! I thought I was good, but you are BRILLIANT. Who the **bleep** are you? Thank you!
-Ernie

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MasterMind
Level 8

Re: Error code 403, trying to access AMC Plus programs

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This has been RESOLVED in latest AMCPLUS app release.

You don’t need to uncheck privacy settings as long as u have v1.1.2  

To find ver in app go to Settings|Help. If not 1.1.2 goto Roku Settings|System|System Update and Check Now.

005AD334-8AD3-4A83-8481-ACAA0808944F.jpeg

 

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matzoballs
Level 9

Re: Error code 403, trying to access AMC Plus programs

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UPDATE:   PROPERLY FIXED APX 2 WEEKS AGO . AMC / ROKU LISTENED & RESPONED. GOOD JOB

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