Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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DanSh
Level 8

F1 tv Pro app freezing on live streaming

curious if anyone else is havng live streaming freeze up with the F1 TV Pro app

5 REPLIES 5\
RokuDanny-R
Roku Employee
Roku Employee

Re: F1 tv Pro app freezing on live streaming

@DanSh

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted what you find out.
 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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DanSh
Level 8

Re: F1 tv Pro app freezing on live streaming

i have a subcription to the F1 TV app that I would have to cancel to remove the app

 

thanks for the quick response

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DanSh
Level 8

Re: F1 tv Pro app freezing on live streaming

Ill have to wait to see if it works when it live streams again tomorrow.

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DanSh
Level 8

Re: F1 tv Pro app freezing on live streaming

After a message from Danny it seems that everything is fine as of now. i went back and did another app update after which it showed that the app updated after several earlier attempts. still showing version 10.5.0

thanks for the help. iwill let you know if it reverts back. 

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c_h
Level 7

Re: F1 tv Pro app freezing on live streaming

It is freezing randomly for me. F1 qualy was fine this morning, and then the F2 race started freezing. I will try the app update but will probably watch tomorrow's race from the PC just to be safe 

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