Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Hi, I am still having the issue loading the Sling channel on my Roku. My model is 3931RW - Roku Express+. My serial number is X0040085HDPN. My device ID is S0123025HDPN. Software version is 10.0.0 build 4209-AE.
I've been having this problem for almost 2 weeks. I've tried checking the system for updates as your instructions suggested and it never works. Please let me know what can be done as Sling is an important channel that we watch almost every day.
Please provide an update for the issue effecting the Roku express + users that are unable to use channels due to the error: channel could not be run because it could not be reinstalled from the network.
This problem has been ongoing for more than 3 weeks now.
If Roku is unable to resolve this issue please let us know so we can move on to another hardware solution.