Forum Discussion

Nicole_15's avatar
Nicole_15
Newbie
2 years ago
Solved

Subscription on Roku Camera

I recently have invested and got a Roku indoor camera I'm just a tad confused on why a subscription is required for me to get notifications regarding the video footage like how come there isn't options for just basic free package for those with lower incomes?

  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, Nicole_15.

    Welcome to the Roku Community!

    We'd be happy to help. We have many options available completely free without a subscription. Here is what you can do without a subscription:

    1. Live streaming, no cloud recording
    2. Basic motion and sound detection, no filtering for people, package deliveries, and more
    3. Push notifications
    4. 5-minute cool-down period between event alerts

    Additionally, you may refer to Roku's official support article for more information and guidelines on How to sign up for and manage a Roku Smart Home Subscription for cameras & doorbells | Official Roku Support

    If you have further questions or inquiries, please don't hesitate to let us know.

    Best wishes,
    Kash

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi, Nicole_15.

    Welcome to the Roku Community!

    We'd be happy to help. We have many options available completely free without a subscription. Here is what you can do without a subscription:

    1. Live streaming, no cloud recording
    2. Basic motion and sound detection, no filtering for people, package deliveries, and more
    3. Push notifications
    4. 5-minute cool-down period between event alerts

    Additionally, you may refer to Roku's official support article for more information and guidelines on How to sign up for and manage a Roku Smart Home Subscription for cameras & doorbells | Official Roku Support

    If you have further questions or inquiries, please don't hesitate to let us know.

    Best wishes,
    Kash