I have the indoor cameras.... and At first they worked GREAT !!!! Then a few months later I stopped getting notifications.... annoying but I accepted it cause I tried everything to fix it. Then they stopped recording... I'll get random recordings from one camera but the second one I get NOTHING. I've un-installed and reinstalled the app, deleted devices and added them back, updated them, restarted and updated my phone.... still NOTHING. I pay the monthly subscription for the two, I've followed all the tips and tricks posted on here..... multiple times. I'm ready to chunk them in the trash and cancel my subscription. There's no point in having cameras if they won't record when I need them to. Watching live is the ONLY thing I can do.... and that doesn't help if I have intruders cause I can't stay on my phone 24/7 when I'm not home. Please fix this..... I love roku and would hate to have to swith to ring or something else
Seems like they could put the previous firmware back on the cameras for now, until they get this mess resolved.
Greetings Sunny167 RaynebowBryte88,
Thanks for reaching out to us about this issue you're experiencing with your Indoor camera no longer recording. Please be aware that this is currently under investigation. We'll make sure to drop in some updates here if we have it available.
Please also share the with us the details below.
Thank you for your patience and understanding.
Regards,
Rey
Here are 5 MACs from my cameras that I AM NOT getting notifications from.
7C67AB516278
7C67AB4C3BE3
7C67AB4F6F37
7C67AB4C031C
7C67AB4C4A6B
Here are 2 MACs that I am getting notifications from.
7C67AB41B1A2
7C67AB41B79B
I have factory reset the cameras, deleted the cameras from the app and re-added them. Those steps did not fix the problem.
