Cameras & doorbells

[slsayre44yahoo]

I placed 2 cameras in my dad's new retirement home apartment.   One works beautifully,  the other hasn't work a full hour since I set it up.  Constantly "unable to connect".  When they work they are perfect.  I've tried ALL the suggestions, thoughts?

[RokuReynan-L]

Hi, @slsayre44yahoo.

Greetings from the Roku Community!

Thanks for reaching us about the issue with your camera being unable to connect. We'd like to know more about this.

Was the camera successfully set up before the error message appeared? Also, what is the status light of your camera?

We'll wait for your response.

Thanks,
The Roku Community Team