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Bruce23
Newbie
‎03-15-2024 06:28 PM

No more videos, just a photo...wth?

So my Roku video doorbell was doing short videos but now it only takes a single photo - which is not helpful at all. Looking at one of the questions it's unclear. But, do I have to have a subscription for my video doorbell to take videos even though I delete them the day of? 

And, why is it that no video was ever longer than 12 seconds?

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renojim
Community Streaming Expert
‎03-16-2024 03:05 AM

Re: No more videos, just a photo...wth?

I can't answer the second question, but yes you have to have a subscription to get videos which are saved to the "cloud".

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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