Forum Discussion
GHS-TCB
3 years agoNewbie
Why do I get recording notifications, and it is just a picture. Then it says " Your video was not successfully uploadec to the cloud. Please check your network connection. And it's connected I don't know what's going on
- RokuTakashi3 years agoCommunity Moderator
Hey GHS-TCB,
Welcome to the Roku Community!
We certainly want to help you regarding the issue you've encountered. For us to better assist, we'll need information. How far is the camera from your wireless network? Can you provide a screenshot with the error message you've encountered? Also, we suggest to reboot your wireless network and camera. If the issue still persists, let us know.
Looking forward to your response!
All the best,
Kash