Indoor camera that has solid red light, and I can't get it to reset

Hi Dervongong,

Thanks for posting in the Roku Community! We're glad to have you here.

We understand that your Roku camera isn't connecting to the internet and is showing a solid red status light. Don’t worry, we’re here to help!

We recommend that you try the following troubleshooting steps below and see if this will work for you.

Restart your Roku camera:

1. Unplug the USB cable from the back of your camera
2. Wait 10 seconds
3. Plug the USB cable back into the power input port on your camera
4. You can also try to plug it back into a different power outlet.

Factory reset the camera:

1. Plug in your camera if not already powered on
2. Press and hold the Setup button for 10 seconds
3. Wait at least 30 seconds for your camera to restart
4. After a successful reset, you will see a blue pulsing status light on your camera.

If the issue persists, please let us know so we can further assist you with this issue.

Thanks,
Riamie