I recently moved so I deleted all my cameras from my smart home app. I then reconnected them to the new network, however all but one camera would connect. I have one camera that is flashing blue and red and won’t let me reset it. I no longer have the network it was originally connected to. Is there a way to reconnect or factory reset? Again the reset button does not work, I’ve held it and nothing happens.
Hi @Faith95,
Thanks for reaching us here in the Roku Community!
We understand that you having an issue when setting up your Roku indoor camera and we'd like to be of assistance here.
Let us know if this step-by-step process helps isolate this case.
For detailed instructions, you can refer to our support page here: How to factory reset your Roku Smart Home device
Please keep us posted on how things going or if there's anything else we can do to further assist you.
Best regards,
Rey
Hi @Faith95,
Thanks for reaching us here in the Roku Community!
We understand that you having an issue when setting up your Roku indoor camera and we'd like to be of assistance here.
Let us know if this step-by-step process helps isolate this case.
For detailed instructions, you can refer to our support page here: How to factory reset your Roku Smart Home device
Please keep us posted on how things going or if there's anything else we can do to further assist you.
Best regards,
Rey