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Indoor camera no QR code

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My indoor camera does not have a QR code on it how do I connect it

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2 Solutions

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RokuJohnB
Community Moderator
Community Moderator

Re: Indoor camera no QR code

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Hi @Tonyaliming,

Greetings from the Roku Community!

We understand you are having a problem setting up your Roku indoor camera since the QR code is not showing up. We're happy to assist you further. Please try to uninstall the Roku smart home app, and re-install back again.

If the problem persists, try using a different phone or tablet to see if that fixes it.

We hope this helps, and keep us posted on what you find out.

Best regards,
John

John
Roku Community Moderator

View solution in original post

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RokuReynan-L
Community Moderator
Community Moderator

Re: I buy two indoor cameras but only one have the QR code

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Hi, @Ferna1.

Greetings from the Roku Community!

Thanks for reaching us about setting up your camera. We're here to help.

We'd like to inform you that once you follow the steps on setting up the cameras, it will provide a different QR code to setup your indoor camera. 

Furthermore, you may visit this support article on how to set up your Roku Indoor Camera SE

We hope you'll find this information helpful. Let us know if there's anything else we could further assist you.

Thanks,
The Roku Community Team

Reynan L.
Roku Community Moderator

View solution in original post

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3 REPLIES 3
RokuJohnB
Community Moderator
Community Moderator

Re: Indoor camera no QR code

Jump to solution

Hi @Tonyaliming,

Greetings from the Roku Community!

We understand you are having a problem setting up your Roku indoor camera since the QR code is not showing up. We're happy to assist you further. Please try to uninstall the Roku smart home app, and re-install back again.

If the problem persists, try using a different phone or tablet to see if that fixes it.

We hope this helps, and keep us posted on what you find out.

Best regards,
John

John
Roku Community Moderator
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Ferna1
Newbie

I buy two indoor cameras but only one have the QR code

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How to connect two indoor cameras when only one has the QR code.

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RokuReynan-L
Community Moderator
Community Moderator

Re: I buy two indoor cameras but only one have the QR code

Jump to solution

Hi, @Ferna1.

Greetings from the Roku Community!

Thanks for reaching us about setting up your camera. We're here to help.

We'd like to inform you that once you follow the steps on setting up the cameras, it will provide a different QR code to setup your indoor camera. 

Furthermore, you may visit this support article on how to set up your Roku Indoor Camera SE

We hope you'll find this information helpful. Let us know if there's anything else we could further assist you.

Thanks,
The Roku Community Team

Reynan L.
Roku Community Moderator
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