Forum Discussion

Tonyaliming's avatar
Tonyaliming
Newbie
2 years ago
Solved

Indoor camera no QR code

My indoor camera does not have a QR code on it how do I connect it
  • RokuJohnB's avatar
    RokuJohnB
    2 years ago

    Hi Tonyaliming,

    Greetings from the Roku Community!

    We understand you are having a problem setting up your Roku indoor camera since the QR code is not showing up. We're happy to assist you further. Please try to uninstall the Roku smart home app, and re-install back again.

    If the problem persists, try using a different phone or tablet to see if that fixes it.

    We hope this helps, and keep us posted on what you find out.

    Best regards,
    John

  • RokuReynan-L's avatar
    RokuReynan-L
    6 months ago

    Hi, Ferna1.

    Greetings from the Roku Community!

    Thanks for reaching us about setting up your camera. We're here to help.

    We'd like to inform you that once you follow the steps on setting up the cameras, it will provide a different QR code to setup your indoor camera. 

    Furthermore, you may visit this support article on how to set up your Roku Indoor Camera SE

    We hope you'll find this information helpful. Let us know if there's anything else we could further assist you.

    Thanks,
    The Roku Community Team

RokuJohnB's avatar
RokuJohnB
Community Moderator
2 years ago

Hi Tonyaliming,

Greetings from the Roku Community!

We understand you are having a problem setting up your Roku indoor camera since the QR code is not showing up. We're happy to assist you further. Please try to uninstall the Roku smart home app, and re-install back again.

If the problem persists, try using a different phone or tablet to see if that fixes it.

We hope this helps, and keep us posted on what you find out.

Best regards,
John

Ferna1's avatar
Ferna1
Newbie
6 months ago

How to connect two indoor cameras when only one has the QR code.

  • RokuReynan-L's avatar
    RokuReynan-L
    Retired Moderator
    6 months ago

    Hi, Ferna1.

    Greetings from the Roku Community!

    Thanks for reaching us about setting up your camera. We're here to help.

    We'd like to inform you that once you follow the steps on setting up the cameras, it will provide a different QR code to setup your indoor camera. 

    Furthermore, you may visit this support article on how to set up your Roku Indoor Camera SE

    We hope you'll find this information helpful. Let us know if there's anything else we could further assist you.

    Thanks,
    The Roku Community Team