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Mamaazzy's avatar
Mamaazzy
Newbie
3 years ago

Camera light is not on when I’m trying to connect

I’m trying to set up my indoor Roku camera but there is no light not a red or blue no light at all please help!!!!

6 Replies

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  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    3 years ago

    Mamaazzy

    Thanks for the post.

    Can you please clarify the issue you are experiencing? Where along are you in the setup process of your Roku Smart Home device? Have you setup and activated the Roku Smart Home device already? What are the steps to reproduce the issue you are seeing?

    With more detailed information, we will be able to assist you further.


    Thanks,
    Danny

      • RokuDanny-R's avatar
        RokuDanny-R
        Retired Moderator
        3 years ago

        Greetings Yannalalala 

        Welcome to the Roku Community and thanks for posting regarding connectivity issues with your Roku Smart Home Camera.

        We would be more than happy to assist you further with the issue you are experiencing, but we will need more details. Can you please clarify the issue you are experiencing? Where along are you in the setup process of your Roku Smart Home device? Have you setup and activated the Roku Smart Home device already? What are the steps to reproduce the issue you are seeing?

        With more detailed information, we will be able to aid you further. We look forward to hearing back from you and your response.


        Thanks,
        Danny