Cameras & doorbells

Discover how to use Roku cameras and doorbells in your home. Join the community discussion for installation tips, troubleshooting, resources, and more.
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Jburris
Newbie

Are my cameres Connected or no?

The cameras say they are disconnected and live is unable to be accessed however its been recording and new events continue to show....

5 REPLIES 5
Goofy88
Reel Rookie

Re: Are my cameres Connected or no?

Sorry idk why this posted something blank but ... Sorry 

Goofy88
Reel Rookie

Re: Are my cameres Connected or no?

We're having the same issue. If we figure anything out, I'll post, please do the same. It must be a Roku thing...

0 Kudos

Re: Are my cameres Connected or no?

Hi have anyone figure this out my cameras doing the same thing how do you talk to someone from Roku

Goofy88
Reel Rookie

Re: Are my cameres Connected or no?

You have to wait and call between 7am and 11pm 😕 it seems like a lot of things requiring Internet are messing up tonight... I'll definitely be calling tomorrow...

0 Kudos
RokuJohnB
Community Moderator
Community Moderator

Re: Are my cameres Connected or no?

Hi @community users,

Thank you for keeping us posted, and welcome to the Roku Community!
We'd like to take a closer look into this issue that you're experiencing. What Roku cameras are you using right now? (Roku indoor camera, Roku outdoor camera, Roku floodlight camera, or Roku doorbell camera) Could you send us a photo or video of your running problem?

With detailed information, we will be able to assist you further.

Thanks,

John

John
Roku Community Moderator
0 Kudos