Re: Cameras say offline but are showing live feed and giving updates to movement/sound detections.
The cameras say they are disconnected and live is unable to be accessed however its been recording and new events continue to show....
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Sorry idk why this posted something blank but ... Sorry
We're having the same issue. If we figure anything out, I'll post, please do the same. It must be a Roku thing...
Hi have anyone figure this out my cameras doing the same thing how do you talk to someone from Roku
You have to wait and call between 7am and 11pm 😕 it seems like a lot of things requiring Internet are messing up tonight... I'll definitely be calling tomorrow...
Hi Community users,
From the Roku Community, a warm welcome and thanks for keeping us posted!
We'll be delighted to investigate further with this issue. Can you please provide the following information below?
- What Roku cameras are you using right now? (Roku indoor camera, Roku outdoor camera, Roku floodlight camera, or Roku doorbell camera)
- Could you send us a photo or video of your running problem?
We look forward to hearing from you soon.
Thanks,
John
