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daniellealger72
Newbie
‎09-01-2022 02:30 AM

unauthorized charge to my account i need return asap

Unauthorized charge to my bank account that I need refunded back to my account now

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2 REPLIES 2
RokuMary-F
Community Moderator
Community Moderator
‎09-01-2022 07:54 AM

Re: unauthorized charge to my account i need return asap

Hi @daniellealger72,

Welcome to the Roku Community!

For these issues, it may be more effective for you to get help from our billing team. Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

Please stay safe and healthy, we thank you for your patience.


Best regards,
Mary

Mary F.
Roku Community Moderator
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Boz
Roku Guru
‎09-02-2022 06:52 AM

Re: unauthorized charge to my account i need return asap

You can also manage your subscriptions from: https://my.roku.com/account/subscriptions

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