Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jenna03
Reel Rookie

trying to delete everything

soooo i just sold my tv , realized i deleted NOTHING off it , netflix , youtube , everything is still on it , if there any way i can reset it without having it physically ? thank youuu

0 Kudos
4 REPLIES 4
renojim
Community Streaming Expert

Re: trying to delete everything

Unlink it from your account at https://my.roku.com .  I don't know if that resets everything, but it's about all you can do.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
jenna03
Reel Rookie

Re: trying to delete everything

awe okay , yeah i've already unlinked the tv from my account hopefully it does something haha , thank you ! 

0 Kudos
andyross
Roku Guru

Re: trying to delete everything

When I had an older Roku I was getting rid of, I unlinked it first. When I connected it to a TV to do a factory reset, the home screen was basically blank, with no channels.

0 Kudos
jenna03
Reel Rookie

Re: trying to delete everything

oh okay , so i unlinked it , i should be good then ? thank you so much ! 

0 Kudos