Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Blaqrubi
Level 7

Re: tfc (iwantTFC) subscription IF THAT IS THE CASE WHY ARE WE PAYING ON ROKU????

Jump to solution

I PAY FOR PEACOCK THRU ROKU AND IT HAS ME AS A FREE CUSTOMER. SO i WILL CANCEL THE SUBSTRICPTION ON ROKU HOW AOBUT THAT. Y'ALL NEED CUSTOMER SERVICE. THIS IS RIDICULOUS.

\

0 Kudos
CoChing77
Level 8

Re: tfc (iwantTFC) subscription IF THAT IS THE CASE WHY ARE WE PAYING ON ROKU????

Jump to solution

Its a service from Roku so you do not have to go to different sites.  But sometimes the left hand does not know what the right hand is doing unfortunately - so you are technically forced to go to 2 sites. You are on the right track to cancel the account done via Roku (you'll be reimbursed - at least that's what they did to my account) and set up an account directly in Peacock.  Then all you have to do is sign in to your new account if prompted on your Roku device. Good luck!  

0 Kudos
wheaton_dave
Level 7

Re: tfc (iwantTFC) subscription

Jump to solution

You took my money I did Not get TFC channel.

0 Kudos
Natan-Roku
Retired Moderator

Re: tfc (iwantTFC) subscription

Jump to solution

Hi @wheaton_dave, we see that you're having an issue with a subscription on your account. We understand how this can be frustrating, but we're here to help!

We'll send you a PM shortly so we can collect more information and assist you accordingly.

Thank you.

0 Kudos
Natan-Roku
Retired Moderator

Re: tfc (iwantTFC) subscription

Jump to solution
 
0 Kudos