I have a fraudulent subscription charge just posted to my credit card. I can't get in touch with anyone from Roku to resolve this.
Hi @Ldelosh,
Thanks for posting here in the Roku Community!
We're sorry you're experiencing this issue with the subscription charge. This is not what we aim for. Rest assured, we will investigate this.
We want to ask for this information:
We recommend updating your Roku pin to avoid unnecessary charges from streaming channels. A Roku pin will appear every time you add/purchase a channel. To update your Roku pin, you can go to our Roku official website.
We hope this information is helpful.
Best regards,
Bernie
Hi @Ldelosh,
Thanks for posting here in the Roku Community!
We're sorry you're experiencing this issue with the subscription charge. This is not what we aim for. Rest assured, we will investigate this.
We want to ask for this information:
We recommend updating your Roku pin to avoid unnecessary charges from streaming channels. A Roku pin will appear every time you add/purchase a channel. To update your Roku pin, you can go to our Roku official website.
We hope this information is helpful.
Best regards,
Bernie