@Chrisbob52 if you have a subscription through Roku, the only place you can make changes is on your Roku user account site (https://my.roku.com). Log into that page and you can modify/cancel any subscriptions you have through Roku. Roku does not refund cancelled subscriptions, as they will continue through the current paid period. It isn't Roku that controls that, but the actual provider. To protect yourself from accidental purchases on your Roku, you can create a PIN that must be entered before any purchase or channel install. You can do that on the same user account site mentioned above.
If you log in there and can't find any subscription, then Roku is NOT billing you, regardless of what the CC statement says. If this is the case, your CC number has been compromised, thieves are billing you, and you need to dispute the charges on the account with your bank, cancel your current card and request a new card.
Dan
Roku Community Streaming Expert
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