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Gogoette2
Level 7

Trying free week subscription to Paramount plus using Visa gift card.

Trying a free week of Paramount Plus but it won't accept my Visa gift card for payment????

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3 REPLIES 3
RokuLianna
Roku Employee
Roku Employee

Re: Trying free week subscription to Paramount plus using Visa gift card.

Hi @Gogoette2

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna
 

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Gogoette2
Level 7

Re: Trying free week subscription to Paramount plus using Visa gift card.

nope you just go round and round in circles.  I tried the support call line and constantly busy.

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HDMIGuy
Level 14

Re: Trying free week subscription to Paramount plus using Visa gift card.


@Gogoette2 wrote:

Trying a free week of Paramount Plus but it won't accept my Visa gift card for payment????


Since the Visa gift cards have a pre-set credit amount, my best guess is the Paramount Plus will not accept gift cards.  Do you have a traditional credit card you can use?

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