Account, payments & subscriptions

[air6jam]

Last night Feb 5th Roku Paramount + Essentials trial allowed me to watch Star Trek Discovery.  This morning it is forcing me to upgrade to watch this show.  Other shows are still allowing me access.  Cant find any info as to why change  

[RokuCarly · Accepted solution]

Welcome and thank you for joining us here in the Roku Community, @air6jam!

It is highly appreciated that you've reached out to us for support and we'd be more than happy to assist you with your channel accessibility concerns.

We recommend reaching out to the channel providers themselves, in this case, Paramount's customer support and let them know you are having trouble accessing Star Trek Discovery inside their app without needing to upgrade your current subscription. 

We hope you get everything sorted out soon and appreciate you bearing with us in the meantime. 

Best regards,
Carly