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W7sot
Level 7

Replacement after house fire

Our house was burnt down over labor day weekend, and we lost evening we owned. 

In the fire where 2 roku express 4k+ devices which we used all the time and lived them.

We are now starting in a camp trailer with two tv's and wifi and we are really hoping that you have a way to replace these for us, some companies have been more then helpful, other not so much., but you never know till you ask. 

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2 REPLIES 2
makaiguy
Community Streaming Expert

Re: Replacement after house fire

Bringing this to the attention of Roku employees @RokuDanny-R & @RokuKariza-D

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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RokuDanny-R
Roku Employee
Roku Employee

Re: Replacement after house fire

@W7sot

Thanks for the post.

I've passed along your inquiry to our Support team to see what assistance they can provide.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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