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bestgrankimof2
Newbie
‎02-04-2024 12:03 PM

Renew subscription that expired yesterday

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My philo subscription expired yesterday and want to renew but expired subscription doesn't have a Manage Subscription bar under lije other expired subscriptions have. I would like to renew today but are unable to

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renojim
Community Streaming Expert
‎02-04-2024 02:05 PM

Re: Renew subscription that expired yesterday

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@bestgrankimof2, do you have the subscription directly with Philo?  If so, you have to manage the subscription on their website.  Only subscriptions that are paid through Roku can be managed from the Roku device.  I'm assuming the subscription doesn't show up on your Roku account at https://my.roku.com.

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renojim
Community Streaming Expert
‎02-04-2024 02:05 PM

Re: Renew subscription that expired yesterday

Jump to solution

@bestgrankimof2, do you have the subscription directly with Philo?  If so, you have to manage the subscription on their website.  Only subscriptions that are paid through Roku can be managed from the Roku device.  I'm assuming the subscription doesn't show up on your Roku account at https://my.roku.com.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Reply