I received a used Roku but how do I remove the old owners Email so I can add my info instead?
Hi @Jody239,
Welcome to the Roku Community!
We understand that you have a query about removing the old owner's email address. The only way to remove an email address to which you don't have access is to perform a factory reset by navigating these:
For further reference, you can visit our Support page here.
If you have any other questions or concerns, please let us know.
Best regards,
Chel