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MissLisa
Newbie
‎03-16-2021 08:34 AM

Reimbursement

I had canceled my Roku account but was still charged for RFD-TV that I would like reimbursement for. $96.40 was taken out of my bank account. 

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RokuMary-F
Retired Moderator
‎03-16-2021 09:00 AM

Re: Reimbursement

Hi @MissLisa,

We appreciate you reaching out to us. 
For these issues, it may be more effective for you to get help from our billing team. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.
Thanks,

Mary

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