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Shayday
Reel Rookie
‎12-25-2023 08:48 PM

Purchased NFL but not on my subscription list to cancel

Purchased #NFL thru myRoku account but my Roku account shows I dont have any active subscription to cancel and I'm not able to cancel the subscription thru the NFL.com. since it was purchased thru Roku. I selecte previous simular topics that was posted but your system did not allow me to view the solution or add to post. Your assistance with this matter would be gratefully appreciated

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1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator
‎12-26-2023 12:42 PM

Re: Purchased NFL but not on my subscription list to cancel

Hi, @Shayday

Congrats on your first post, and welcome here in the Roku Community.

We appreciate you for sharing your concern here with us. The Roku Accounts and Billing team would be in the best position to assist you further regarding your concern. Kindly reach them at Accounts and Billing where there will be options to contact them through phone, chat, or email. Just select the "Accounts and Billing" option to be redirected to their contact information.

We hope your concern will be sorted out soon.

All the best,
Kash

Takashi O.
Roku Community Moderator
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