Account, payments & subscriptions

[eliwap]

I am trying to pay for a Disney+ subscription, but after clicking on " I agree" I get a message that there was a problem processing the request.

Thanks for your help

[RokuArjiemar]

Hello! @eliwap,

Thanks for the post,

We appreciate you reaching out to us about your issue with paying for your Disney Plus subscription. Our billing team would be happy to assist you directly. You can reach them by phone or live chat at http://support.roku.com/contactus and choose the option for "Accounts, Payments, and Subscriptions.

Please don't hesitate to reach out to them for help with your payment and account-related concerns. They will be in a better position to address your specific situation.

Thanks,

Arjiemar