I have updated my PIN 5 times and gotten the message that the PIN update was successful, but when I try to add a channel, get a message that the PIN in invalid. And yes, I selected the option to require a PIN when adding a channel or purchasing anything.
rd
Hi @randyrayd,
Thanks for posting in the Roku Community!
I'd be happy to take a closer look to see how we can help. Just to verify, when you go into the account settings of your Roku device through Settings > System > About, are you using the same email that is shown?
Please let us know and we'll continue assisting you from there.
Best regards,
Mary
@randyrayd What happens if you mark require a pin to make purchases. Can you then add a channel?