Account, payments & subscriptions

[shawoman]

When I start Newsmax it is showing to subscibe to yearly subscription... I already have a Monthly subsciption and that has already been paid for the month?

[RokuReynan-L · Accepted solution]

Hi, @shawoman.

Welcome to the Roku Community!

Thanks for reaching us about having an issue accessing your subscription. We're here to help.

Have you tried checking if there is a sign-in option? Also, if it’s billed through your Roku account, use the username and password that you created for that account to sign in to the app. If you signed up for a subscription directly through the streaming service, you need to sign in with the username and password that you created for that account.

Furthermore, you may visit this support article on how to sign in to an app on your Roku device

If there's anything else we can do to assist you, please let us know. We're always willing to help.

Thanks,
Reynan