Thx. Rey, I did already. The email link to contact support only leads to a spinning wheel, meaning it's supposed to be 'thinking', or asking me to wait. But, it never changes. So frustrating, ya know!?
Thanks for keeping us posted!
Have you tried accessing that link in a different browser, such as Chrome, Firefox, or Opera, to see if it works?
Let us know if this helps you out!
Thanks,
Rey