Account, payments & subscriptions

[pelar60]

I'm getting charged for Roku for CBS, want to cancel, can't find anything on my account page. But I'm getting charged for it.   Laurie

[Shelley155]

I just got a bill from PayPal stating Roku has charged me for CBS As well.  It is not something I have ordered or is it on any other statements.  I am contacting PayPal to dispute this charge.

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@pelar60 wrote:

I'm getting charged for Roku for CBS, want to cancel, can't find anything on my account page. But I'm getting charged for it.   Laurie

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[RokuLianna]

Hi @pelar60

Welcome to the Roku Community!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!

Warm Regards,
Lianna

[Bea13]

I want to cancel the CBS channel and the Paramount channel.

[Bea13]

Cancel CBS and Paramount channels

[renojim]

@Bea13, cancel your subscriptions by going to:
https://my.roku.com/account/subscriptions

[Iona-D]

You are far from alone:

https://community.roku.com/t5/Accounts-Billing-Orders/CBS-Interactive-charges-Roku-says-I-have-no-su...

[RokuLianna]

Hi @Bea13

Welcome to the Roku Community!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna