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Barb11
Newbie
‎07-24-2023 12:09 PM

I'm being charged $17.11 by Roku for WarnerM. What is that?

I'm being charged $17.11 by Roku for WarnerM. What is that channels does that stream?

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renojim
Community Streaming Expert
‎07-24-2023 02:04 PM

Re: I'm being charged $17.11 by Roku for WarnerM. What is that?

It's probably (HBO) Max.  You can view your subscriptions that are through Roku at https://my.roku.com .

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Olde02
Newbie
‎07-25-2023 03:04 PM

Re: I'm being charged $17.11 by Roku for WarnerM. What is that?

Yesterday I got charged for the same Warner thing.  It was $15.99.  I have been trying to resolve this issue and cannot talk to anybody and when I go to the support page the talk to customer support page never loads.  Finally checked with my credit card account and it provided a telephone number (816) 272-8107.  All this number does is tell you to go to "support.roku.com" 

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RokuERey
Community Moderator
Community Moderator
‎07-25-2023 03:40 PM

Re: I'm being charged $17.11 by Roku for WarnerM. What is that?

Hi @Olde02,

Thanks for your first post in the Roku Community!

We would recommend checking your subscriptions first at https://my.roku.com/, as @renojim mentioned right above your post, to see if you're able to confirm the subscription you have.

If you still need a hand, we suggest getting in touch with one of our experts from the Account and Billing team for further assistance. You can contact them here, and make sure to choose Account, Payments, and Subscriptions.

Thanks,

Rey

ERey.
Roku Community Moderator
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